At VBSG Tour, we understand that sometimes travel plans change. Our cancellation policy is designed to be fair and transparent, ensuring you know what to expect if you need to cancel your booking.

How to Cancel

  • Cancellation requests must be made through our official channels:
  • Please provide your booking ID, name, and package details when requesting a cancellation.

Cancellation Charges

  • Cancellation charges, if any, depend on the type of travel package and the timing of the cancellation.
  • Some packages may include a non-refundable deposit; this will be clearly mentioned in the package terms.
  • For cancellations made in accordance with the package terms, the refund will be processed to your original payment method within 5–6 business days.

Refund Process

  • Once your cancellation is approved, the refund will be initiated to the original payment method.
  • Please note that the exact time for the refund to reflect in your account may vary depending on your bank or payment provider.

Important Notes

  • Cancellations made outside the permitted timeframe or for non-refundable packages may not be eligible for a refund.
  • Any additional services booked (such as optional excursions or add-ons) will be handled according to their individual cancellation terms.
  • VBSG Tour is not responsible for cancellations due to personal emergencies, visa denials, or other circumstances beyond our control unless otherwise specified in the package terms.

Contact Us

For assistance with cancellations or to clarify your eligibility for a refund, please reach out to our customer support team:

  • Phone: 9549243135
  • Email: vbsgpvtltd@gmail.com
  • Address: 422, 1st Floor, Lake Gardens LP-107/2/2/0, Kolkata-700045

At VBSG Tour, we strive to make cancellations as smooth and hassle-free as possible, keeping your convenience in mind.