At VBSG Tour, we value your trust and strive to make your travel experience seamless and enjoyable. Our refund and return policies are designed to be transparent and straightforward so that you can plan your trips with confidence.

Refunds

  • If you are eligible for a refund, the amount will be credited back to the original payment method used during the booking.

  • Refund processing usually takes 5–6 business days from the date the refund is approved.

  • The exact time for the refund to reflect in your account may vary depending on your bank or payment provider.

Cancellation and Returns

  • Travel packages purchased through our website can be cancelled according to the terms specified in the package details.

  • Cancellation requests must be submitted through our official channels: via email at vbsgpvtltd@gmail.com or by calling 9549243135.

  • Refund eligibility depends on the package type, travel dates, and the time of cancellation. Some packages may have non-refundable deposits or cancellation charges as specified in the package terms.

  • Once your cancellation is approved, we will initiate the refund process immediately.

How to Request a Refund

  1. Contact us with your booking details (booking ID, name, and package purchased).

  2. Our team will review your request and confirm the refund eligibility.

  3. Upon approval, the refund will be processed to your original payment method within 5–6 business days.

Important Notes

  • Refunds can only be issued to the original mode of payment.

  • In cases of technical or bank delays, the time for the refund to appear in your account may vary.

  • For any issues, disputes, or questions regarding refunds and cancellations, our customer support team is available to assist you promptly.

Contact Us

For any refund, return, or cancellation inquiries, you can reach us at:

  • Phone: 9549243135

  • Email: vbsgpvtltd@gmail.com

  • Address: 422, 1st Floor, Lake Gardens LP-107/2/2/0, Kolkata-700045

At VBSG Tour, we are committed to making your travel planning stress-free. Our team is here to ensure that any refund or cancellation process is handled quickly, transparently, and efficiently.